Question 1

How can I contact Ezviz Dubai for support?

Accepted Answer

You can contact us 24/7 at +971554221967, email sales@ezviz-dubai.com, or visit our office at Al Raffa St - Al Fahidi - Dubai. We also offer WhatsApp support for quick assistance.

Question 2

Do you provide free consultation services?

Accepted Answer

Yes, we provide free security consultation and assessment services. Our experts will evaluate your property and recommend the best EZVIZ solutions for your needs.

Question 3

What are your office hours?

Accepted Answer

Our office is open Monday to Saturday from 9:00 AM to 7:00 PM. However, we provide 24/7 customer support through phone and WhatsApp for urgent assistance.

Question 4

Do you serve all areas in the UAE?

Accepted Answer

Yes, we provide services across all seven Emirates of the UAE including Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

Question 5

How quickly can you respond to service requests?

Accepted Answer

We respond to email inquiries within 2 hours during business hours. For urgent technical support, our 24/7 phone and WhatsApp support provides immediate assistance.

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